DeRose Family Dentistry at 131 North Avenue in Battle Creek, Michigan

Customer Reviews about DeRose Family Dentistry

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  Dr. Derose & the entire team are simply awesome. I've relocated a few times in my career...and subsequently have been to quite a few dental offices...but Derose Family Dentistry simply outshines all of them. Immediately upon calling you are greeted by Karen, who is extremely friendly & patient....as I had a few questions about my insurance and some previous dental work. They offer early morning & evening hours, which is great for someone like me as I commonly can't just leave work in the middle of the day to get my teeth cleaned. Dr. Derose is just the best! He's a great dentist...I couldn't be happier with the look & feel of my crown, but he's also just got that type of personality that immediately puts you at ease, which is a VERY DIFFICULT thing to accomplish in a dental office. I have recommended this office to my co-workers & friends and I will continue to stay with this office.
  July 26, 2017

  by Cory S
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  During a teeth cleaning I had my gums stabbed and tooth damaged to where I feel the damage when I floss. This area got infected. I wasn't upset because mistakes happen, but when I came back in to address this issue, they wanted me to pay for the service. They claim that it was coincidence, but the trauma site would not have gotten infected if they had not inflicted that trauma on me in the first place. I had a few cavities filled here and Dr. DeRose offered to fill in a slightly misshapen area on an otherwise healthy tooth that I expressed concern about but it did not NEED work. There is a tiny hole in this filling that catches debris that I can't properly clean. Dr. DeRose's work created a new issue for me and wants me to pay to correct it because his initial work on that tooth was done for free. They wouldn't discuss it logically, but rather kept repeating "he did you a FAVOR!" Which, yes he did, and I really appreciated that! However this favor created a new problem that I didn't have before. When asked, they said they'd correct it for free *had I paid for the initial service.* So evidently he does not accept accountability for work he doesn't bill - trapping me to be financially accountable to fix his "favor." They kept accusing me of just wanting free work, which is not the case. I've paid hundreds of dollars to them for their services no problem. I just don't think I should have to pay them hundreds more to fix the issues THEY created. I would not recommend this place to anybody because of the damaging service and insulting demeanor in which I was treated when trying to resolve these matters.
  May 09, 2017

  by Nicole C

Opening hours Closed now

Today: 07:00 am — 05:00 pm

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About DeRose Family Dentistry in Battle Creek